Cookies Policy

Last Updated: January 1, 2026

This Cookies Policy explains how Bismej Tours uses cookies and similar technologies on our website (bismejtours.com). By using our website, you consent to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently and provide information to website owners.

Cookies can be:

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until deleted
  • First-Party Cookies: Set by the website you're visiting
  • Third-Party Cookies: Set by domains other than the website you're visiting

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly:

Cookie Name
Purpose
Duration
session_id
Maintain user session
Session
csrf_token
Security protection
Session
cookie_consent
Store cookie preferences
1 year

2.2 Performance Cookies

These cookies collect information about how visitors use our website:

Cookie Name
Purpose
Duration
_ga
Google Analytics - distinguish users
2 years
_gid
Google Analytics - distinguish users
24 hours
_gat
Google Analytics - throttle request rate
1 minute

2.3 Functionality Cookies

These cookies remember choices you make to improve your experience:

Cookie Name
Purpose
Duration
language
Store language preference
1 year
currency
Store currency preference
1 year
recent_tours
Remember viewed tours
30 days

2.4 Marketing Cookies

These cookies track your online activity to help deliver relevant advertising:

Cookie Name
Purpose
Duration
_fbp
Facebook Pixel - advertising
3 months
NID
Google Ads preferences
6 months
IDE
Google DoubleClick ads
1 year

3. How We Use Cookies

Authentication

Recognize you when you log in and maintain your session

Preferences

Remember your language, currency, and other settings

Analytics

Understand how visitors use our website to improve it

Shopping Cart

Remember items in your shopping cart during booking

Security

Protect against fraud and unauthorized access

Advertising

Show relevant ads based on your interests

4. Third-Party Cookies

We work with third-party service providers who may set cookies on our website:

Google Analytics

We use Google Analytics to analyze website traffic. Google's privacy policy is available at: https://policies.google.com/privacy

Facebook Pixel

We use Facebook Pixel for advertising and analytics. Facebook's data policy is available at: https://www.facebook.com/policy.php

Hotjar

We use Hotjar to understand user behavior. Hotjar's privacy policy is available at: https://www.hotjar.com/legal/policies/privacy

We do not control these third-party cookies. Please check their privacy policies for more information.

5. Managing Cookies

5.1 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data
  • Opera: Settings → Privacy & security → Cookies

Note: Disabling cookies may affect website functionality.

5.2 Opt-Out Tools

You can opt out of specific tracking:

5.3 Do Not Track

Our website does not currently respond to Do Not Track signals. However, you can control cookies through our cookie consent banner.

6. Cookie Consent

When you first visit our website, you will see a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences
  • View detailed information about cookie categories

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the website footer.

7. Data Retention

Cookie data retention periods vary:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain for periods specified in the tables above
  • Analytics Data: Retained for 26 months
  • Marketing Data: Retained for up to 2 years

8. Legal Basis

Our use of cookies is based on:

  • Essential Cookies: Legitimate interest for website functionality
  • Performance Cookies: Your consent (optional)
  • Functionality Cookies: Your consent (optional)
  • Marketing Cookies: Your explicit consent (optional)

9. Updates to This Policy

We may update this Cookies Policy periodically. Significant changes will be notified via our website or email. Continued use of our website after changes constitutes acceptance.

10. Contact Information

For questions about our Cookies Policy:

Bismej Tours
Data Protection Officer
52 Av. de la Somme, 33700 Mérignac, France
Email: privacy@bismejtours.com
Phone: +33 5 561 46 317